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    Our Insights

    Discussion Paper - McKinsey Global Institute

    Connected world: An evolution in connectivity beyond the 5G revolution

    – Connectivity is undergoing evolutionary change in most parts of the world—and, in select areas, a genuine leap into the frontier.

    The case for committing to greener telecom networks

    – Operators’ energy costs keep rising, but efficiency measures and organizational change can lower them by 15 to 20 percent in a... year, benefiting company profits and the environment.

    Shattering the glass screen

    – Research suggests women remain locked out of top roles in media and entertainment. A more diverse cast is required.

    Building the tech talent pipeline

    – By taking a data-driven approach, regions can pinpoint the strengths and gaps in their pool of tech talent and prioritize investments... to boost competitiveness and collaboration.

    Enterprise software: An industry in transformation

    Software leaders contend with a growing array of challenges, and new commercial models, artificial intelligence, and digital technologies... are raising the competitive bar. This suite of articles offers our latest thinking to navigate changes and to capitalize on the opportunities they present.

    Executive Voices

    Interview - McKinsey Quarterly

    Speak softly, make tough decisions: An interview with Alibaba Group chairman and CEO Daniel Zhang

    – The chairman and CEO of China’s e-commerce giant describes Alibaba’s approach to innovation and how he balances analytics... and instinct to push himself to spot hidden opportunities.
    Interview - McKinsey Quarterly

    All in: From recovery to agility at Spark New Zealand

    – Three members of the telco’s top team describe the challenges and rewards of implementing agile rapidly—and the power... of a “no plan B” approach to change.
    Interview - McKinsey Quarterly

    Ten years at the top of a telco: An interview with Vittorio Colao

    – The former CEO of Vodafone, who stepped down from the top job last September, reflects on the industry’s challenges and... what he learned as a successful global dealmaker.

    From start-up to scale: A conversation with Box CEO Aaron Levie

    – The cloud-service cofounder and CEO talks about innovation, disruption, and harnessing the next big thing.
    Podcast - McKinsey Quarterly

    Microsoft’s next act

    – CEO Satya Nadella talks about innovation, disruption, and organizational change.
    Interview - McKinsey Quarterly

    A machine-learning approach to venture capital

    – In this interview, Hone Capital managing partner Veronica Wu describes how her team uses a data-analytics model to make better... investment decisions in early-stage start-ups.

    Tech Trends


    Cutting through the 5G hype: Survey shows telcos’ nuanced views

    – Operators see a marginally positive business case, expect rollout at scale to take until 2022, and don’t think the increase... in capital-expense-to-sales ratio will be as big as skeptics claim.

    AI in storytelling: Machines as cocreators

    – Computers don’t cry during sad stories, but they can tell when we will.

    Ten trends redefining enterprise IT infrastructure

    – The IT infrastructure landscape is evolving rapidly. What will it look like in 2020?

    New Capabilities

    Interview - McKinsey Quarterly

    Building the workforce of tomorrow, today

    – Software giant SAP is helping its workforce keep pace with technological change and new strategic thrusts.

    Introducing customer success 2.0: The new growth engine

    – Can software vendors and other companies identify more opportunities to grow and deliver value by taking a fresh look at customer... success?

    Product managers for the digital world

    – The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and... design focus, and the evolution of software-development methodologies.

    New Markets


    New demand, new markets: What edge computing means for hardware companies

    – With over 100 edge use cases identified, the fast-growing need to power connected devices demands a custom response from vendors.

    Public cloud in China: Big challenges, big upside

    – A recent McKinsey survey provides new insight into the promising public-cloud market in China.

    Thinking inside the subscription box: New research on e-commerce consumers

    – We surveyed thousands of US shoppers to understand subscription e-commerce trends. The findings have implications for start-ups,... as well as retailers and consumer brand manufacturers entering the market.

    How will same-day and on-demand delivery evolve in urban markets?

    – Delivery start-ups have struck a chord with consumers. But brick-and-mortar retailers and parcel services could still compete... by playing to their strengths.



    Enhancing the tech backbone

    – By making the right investments in this foundational asset, industrial companies will be better positioned to take advantage of... next-generation, data-driven tech solutions.

    The 5G era: New horizons for advanced-electronics and industrial companies

    – New strategies can help companies profit from 5G over the short and long term. Here’s how.

    The importance of talent and culture in tech-enabled transformations

    – The right combination of talent and culture can help industrial companies set up effective technology functions.

    How transformation offices help tech-enabled transformations succeed

    – Effective transformation offices can help organizations combine technical know-how with “soft” capabilities.

    Mastering automotive software-launch excellence

    – Automotive players can crack the code on superior launch performance by reducing complexity and increasing robustness in embedded... software development.
    Article - McKinsey Quarterly

    A game plan for quantum computing

    – Thanks to technology advances, some companies may reap real gains from quantum computing within five years. What should you do... to prepare for this next big wave in computers?

    Industrial “lighthouses” for tech-enabled transformations

    – For industrial companies, “lighthouse” sites that incorporate all applicable tech solutions can help organizations... transition from trials to sustainable change.

    Outsmarting the 5G smartphone challenge: How telcos can reinvent their handset business

    – With device-related expenses already straining margins, the 5G upgrade cycle could prove even tougher for operators—unless they... take a comprehensive, new approach to managing consumer hardware costs.

    Can telcos create more value by breaking up?

    – Once primarily a regulators’ tool, structural separation is beginning to attract growing interest from operators facing... financial and market pressures.

    The case for an end-to-end automotive-software platform

    – Software is transforming car capabilities but also creating development challenges for automotive players. An end-to-end approach... that integrates independent software elements into a comprehensive platform can improve functionality and decrease complexity.
    Interview - Learn to Leap! #1

    How traditional companies can overcome legacy obstacles to business building

    – Supporting start-ups in a legacy business requires changes in both skill sets and mind-sets.
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