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    Public Sector Insights

    Article

    Accelerating AI impact by taming the data beast

    – Government agencies seeking to deploy artificial intelligence face hurdles in data awareness, availability, and quality. A five-step, mission-based data strategy can help sidestep these challenges.
    Article

    Transit investments in an age of uncertainty

    – Here are some ways that cities and rail operators can shape the mobility system to incorporate new technologies.
    Interview

    The leerKRACHT foundation: Continuous improvement in Dutch education

    – Jaap Versfelt, former senior partner at McKinsey and founder of the leerKRACHT foundation, explains how he’s creating a... culture of continuous improvement in schools across the Netherlands.
    Article

    The case for accelerating financial inclusion in black communities

    – A lack of financial inclusion for black Americans exists at every level of the financial system. Understanding the sources of... exclusion is the first step to fixing the system.
    Article

    A case study in social change through education: Fogarty EDvance

    – One nonprofit is improving education in socially disadvantaged communities in Western Australia. The lessons it has learned may... help other schools succeed on the path to educational equality.

    Featured Publications

    Customer Experience in the Public Sector

    Government agencies that focus on strengthening customer service serve people better.
    Report

    The opportunity in government productivity

    – Governments face a pressing question: How to do more with less? Raising productivity could save $3.5 trillion a year—or... boost outcomes at no extra cost.
    Collection

    How to improve student educational outcomes

    To understand what matters in student achievement, we applied analytics to data from the Program for International Student Assessment... (PISA), administered by the Organisation for Economic Co-operation and Development (OECD). These reports take on a few of the most active debates: Do mindsets matter? If so, to what extent? What teaching practices work best? Does technology help?

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    More insights

    Report - McKinsey Global Institute

    The social contract in the 21st century

    – Economic outcomes and the relationship between individuals and institutions have shifted for workers, consumers, and savers in... advanced economies.
    Article

    Why does prosperous King County have a homelessness crisis?

    – A careful analysis reveals a primary driver of homelessness in Seattle and King County and a costly, multifaceted solution to... the problem.
    Article

    Building the tech talent pipeline

    – By taking a data-driven approach, regions can pinpoint the strengths and gaps in their pool of tech talent and prioritize investments... to boost competitiveness and collaboration.
    Article

    How inclusive design can reconnect people with government

    – Scandinavia has been an example to many nations on bridging the gaps between governments and their people. Here are a few ways... the public and private sectors use design to connect with residents.
    Article

    How smart choices on taxation can help close the growing fiscal gap

    – The growing fiscal gap has policy makers in a difficult position. Swift action in a few areas can help them improve the operational... efficiency of fiscal systems.
    Report - McKinsey Global Institute

    Affordable housing in Los Angeles: Delivering moreā€”and doing it faster

    – Addressing the housing shortage is an opportunity to reimagine Los Angeles.
    Article

    Capturing value from IT infrastructure modernization in the public sector

    – Government agencies have struggled to match the private sector in modernizing IT infrastructure. By reimagining the business case... and executing more effectively, they can unlock value through greater efficiency and improved performance.
    Interview

    Leveraging technology to improve security and traveler experience

    – In this interview, Patricia Cogswell, the deputy administrator of the US Transportation Security Administration, discusses how... the organization innovates and stays in front of risks.
    Interview - Voices on Infrastructure

    Pivoting to modular construction: An interview with Mark Skender

    – Achieving a fully integrated modular construction offering relies on pragmatic leadership and a people-first culture.
    Article - Voices on Infrastructure

    Working together to tackle the UK housing crisis

    – Encouraging UK governments and construction companies to scale modern methods of construction can help address concerns over diminishing... housing as well as prepare the emerging workforce to manage it.
    Interview

    Building agility in the British Army’s headquarters

    – Three leaders from the British Army lay out what it took to bolster agility and flexibility in its headquarters operations.
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    The McKinsey Center for Government is a new global hub for research, collaboration, and innovation in government performance.

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